Associate Dean of Students & Commuter Engagement
At Anderson University
Hours: Full Time
The Associate Dean of Students & Commuter Engagement is responsible for creating and maintaining a robust commuter experience focused on education, retention, student CARE, and student conduct. Specific areas of responsibility include the development and management of Commuter Student Support Initiatives, Student Conduct Process, and assists with the Campus Assessment, Response and Evaluation (CARE) Team. Develops and maintains partnerships across the university in order to foster an environment that supports commuter student engagement.
Commuter Student Experience
• Create, develop, and implement a seamless commuter student experience that cultivates a sense of connectedness to the AU community.
• Responsible for providing leadership, information, and resources to a diverse community of commuter students, while fostering a Christ-centered learning environment.
• Serves as advisor to the Commuter Student Association.
• Collaborate with offices across campus to create programs and policies that support the retention of commuter students.
• Partner with the Offices of Student Activities, Student Involvement & New Student Programs, to cultivate commuter student involvement in campus life.
• Serve as an advocate for commuter student concerns; communicates concerns with offices on campus.
• Works with students, faculty, and staff to promote a healthy and safe living and learning environment centered on a Biblical Foundation.
Commuter Student Support Initiatives
• Collaborate with the Housing Operations Manager to provide oversight of the registration process for all commuter students to ensure compliance with residential requirements.
• Responsible for coordinating the collection of commuter student addresses and emergency contact information.
• Develop communication mechanisms for commuter specific services and programs.
• Facilitate Commuter Student Check-In Session during Welcome Week.
• Facilitate the annual “First Time Commuter” meeting during the Spring Semester.
Student CARE and Student Conduct
• Partner with the Dean of Students, Dean of Student Success, and Director of Residence Life to address student needs through the Student CARE and Student Conduct process
• Demonstrate a commitment to a procedurally-sound, learning-centered, non-adversarial, and restorative student conduct philosophy that ensures a connection between the involved incidents, sanction decisions, and learning needs of students.
• Ensure that all conduct cases regarding commuters are resolved within an appropriate time period.
• Assist with the revision and editing process of the Community Standards and Expectations; ensures all publications and websites are accurate.
• Maintain the confidentiality of all conduct records in accordance with FERPA as well as stipulations set forth in the Community Standards and Expectations.
• Serve as a Title IX Investigator or Title IX Deputy Coordinator as needed.
• Serve as the primary hearing officer for non-academic administrative student conduct cases involving commuter students.
• Respond to individual student and campus emergencies as needed and provide support and assistance to the Residence Director On Call.
• Provide immediate non-clinical crisis support, information, safety planning, and referral to students experiencing a wide range of academic and health related issues.
• Participate, as requested, in special campus programs such New Student Orientation, Base Camp, Admissions Events, etc.
• Represent the Student Development division on University committees as assigned.
Essential Knowledge and Skills
• Master’s degree in student affairs or related field from an accredited college or university preferred.
• Two to three years of work related experience are preferred.
• Strong interpersonal, oral and written communication skills, and exhibit professionalism is all facets of communication.
• Case management expertise preferred.
• Ability to work in a fast-paced environment.
• Organizational and time management skills and attention to detail are required.
• Ability to work as a part of a team is essential.
• Flexible work schedule; ability to work nights and weekends as needed.
• Able to work independently and accomplish goals in a timely manner.
• Exceptional working knowledge of word-processing and spreadsheet software is essential; Microsoft Office Suite programs and database software is preferred.
• Ability to create a warm and welcoming office atmosphere.
• Experience with student conduct management software preferred.
• Ability to maintain confidentiality of sensitive job-related information including student information.
• A strong commitment to quality relationships, warmth, excellence, and Christ-like service is essential; must have a mature Christian faith.
• Commitment to the academic and Christ-focused mission of Anderson University is essential.
• Must be able to work with a diverse student population and demonstrate a commitment to the holistic development of students.
• Reports to the Associate Vice Presidents for Student Development and Student Life.
• Collaborates regularly with Director of Campus Safety and Campus Safety officers to support student care and conduct issues.
• Interacts with students, faculty, staff, employers, parents, and guests.
• Member of the Student Development Leadership team.
Physical and Mental Effort
• Majority of duties are sedentary in nature. Position requires extended periods of sitting.
• Frequent periods of standing for presentations on a weekly basis
• Occasional periods of light lifting (up to 20 lbs.) may be required when preparing materials and moving files and supplies.
• Prolonged use of computer terminals requires visual acuity and finger dexterity.
Regular Work Hours/Travel Requirements
• Regular and predictable attendance is a requirement
• This is a full time, exempt position. Standard work schedule requires the individual to work 8:30 a.m. to 5:00 p.m. However, flexibility of schedule may be necessary to accomplish goals and initiatives for the office, including establishing weekly evening hours.
• Irregular or extended hours may be necessary requiring the individual to work later afternoon, evening, or weekend hours.
Application review will begin on March 16, 2020. To ensure full consideration, please send via email a resume, cover letter, contact information for three references and an Anderson University Staff Application to:
Att: Jon Gropp
Associate Vice President for Student Development
& Dean of Students