Student Care Specialist

At Denver Seminary


Hours: Full Time

JOB TITLE: Student Care Specialist
REPORTS TO: Dean of Students

This position is tasked to provide comprehensive, compassionate and collaborative care for student needs in collaboration with the Dean of Students. The primary focus of this role is to administrate clear, effective, student-focused processes when a student experiences unexpected or life challenging circumstances that impact one’s ability to succeed. Also functions as a key person in the implementation of departmental activities and initiatives.

1. Serve as the initial intake manager for student concerns, responding to student’s emotional needs, crisis intervention, and spiritual care by providing individualized services.
2. Oversee the administrative maintenance and management of The Bridge, our online Student Success Network, including maintenance of case load and oversight of implementation across campus in collaboration with the Dean of Students. This includes being the expert in the administrative processes involved with The Bridge and utilizing this resource for key data acquisition considering institutional reporting needs
3. Provide support for all Department of State 504 compliance related concerns including the initial intake discussions and the upkeep and maintenance of student records and accommodation requests
4. Create and maintain student care resources (counseling lists, local medical care, etc.)
5. Provide oversight to the Student Financial Hardship Fund in coordination with Dean of Students
6. Serve as a DSO and support the integration of new international students through initial student F-1 visa advising and I-20 creation
7. Participate as a key member of the Student Life team, being a key voice in discerning student needs and priorities and participating in various programming efforts such as new student orientation
8. Collaborate with department offices to improve student experience
9. Other duties as assigned by the Dean of Students
• Bachelor’s degree required, Master's in social science field preferred
• A strong working knowledge of Microsoft Office Suite is required
• Expertise in the use of Pharos products preferred